09brt Privacy Policy

1 Introduction

09brt ("we", "our" or "09brt platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on protecting the personal information of our users. This privacy policy explains what information we collect, why we collect it, and how we use and store it when you visit our website 09brt.cam, register, or use our services.

By using our platform, you are agreeing to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services and contact us.

This policy should be read together with our Terms and Conditions and Responsible Gaming policy.

2 What Information We Collect

09brt collects various types of information to provide its services. This information is divided into two main categories:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID or passport number (for identity verification)
• bKash, Nagad, Rocket, or bank account number (for transactions)
• Residential address
• Information provided when submitting support requests

2.2 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Activity logs on the platform (login times, game history, betting activity)
• Information obtained from cookies and similar tracking technologies
• Transaction history and records of financial activity

3 Purpose of Information Use

We use collected information only for the following legitimate purposes:

3.1 Account Management and Identity Verification

Personal information is required for registering, activating, and managing your account. We ensure that only individuals aged 21 or above can use our platform.

3.2 Financial Transaction Processing

Financial information is used to process deposits, withdrawals, and bonus payments. It is essential for ensuring secure transactions via bKash, Nagad, Rocket, or bank transfer.

3.3 Service Quality Improvement

By analysing user activity data, we continuously improve our gaming experience, platform performance, and customer service quality.

3.4 Fraud Prevention and Security

Information is used to ensure account security, detect suspicious activity, and comply with anti-money laundering (AML) regulations.

3.5 Customer Support and Communication

Contact information is used to send important notifications related to your account, security alerts, and support responses.

3.6 Responsible Gaming

Information is used to monitor your gaming behaviour in order to identify potentially problematic situations and provide timely support.

4 Information Sharing Policy

09brt does not sell or rent your personal information to third parties. However, information may be shared in the following limited and necessary circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banking partners.
• Technology Service Providers: Trusted technology partners engaged to operate the platform work under strict confidentiality agreements.
• Legal Obligations: Information may be provided in response to a court order or a lawful request from a legal authority.
• Fraud Investigations: In cases of serious fraud or illegal activity, information may be provided to the relevant authorities.
• Business Transfers: In the event of any merger or acquisition, users will be notified in advance.

All third parties are contractually bound to uphold the standards of this privacy policy.

5 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

5.1 Types of Cookies We Use

• Essential Cookies: Essential for operating the core functions of the platform. Without these, login and account access are not possible.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Help analyse website usage patterns to improve service quality.

5.2 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect some core features of the platform.

6 Data Security Measures

09brt applies industry-standard security measures to protect your personal information:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption, protecting your information from third-party interception.
• Two-Factor Authentication: The option to add an extra layer of security to your account is provided.
• Secure Data Storage: Personal information is stored in encrypted databases and access is strictly controlled.
• Regular Security Audits: The security of our systems is periodically reviewed and tested.
• Employee Training: All employees are given strict privacy training in the handling of personal information.
• Data Breach Response: In the event of any security breach, affected users will be notified promptly.

However, no method on the internet is one hundred percent secure. While we strive to ensure the highest level of protection, absolute security cannot be guaranteed. It is therefore your responsibility to keep your account password confidential and to notify us immediately if you notice any suspicious activity.

7 Data Retention Period

We retain your personal information only for as long as it is needed or legally required:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, financial records and transaction information are retained for a specified period due to legal requirements.
• Marketing Consent Withdrawal: If you opt out of marketing communications, the relevant information is updated immediately.
• Legal Retention Obligations: It is our legal responsibility to retain certain information for the period required by applicable law.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You have the right to know what information we hold about you and to receive a copy of that information.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. Most information can be updated directly from your account profile.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information must be retained for a specified period due to legal obligations.

8.4 Right to Object to Processing

You may object to the use of your information for marketing purposes. If you make this request, we will honour it and stop marketing communications.

8.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used format.

To exercise these rights, please contact our support team via live chat or by email.

9 Protection of Minors

09brt is for individuals aged 21 or above only. We do not knowingly collect any personal information from minors (those under 21). Age is verified at the time of registration, and if false information is provided, the account may be closed.

If we become aware that information from a minor has been collected, it will be deleted immediately and the relevant account will be closed.

If a parent or guardian believes their child has registered on our platform, please notify us immediately.

10 Third-Party Services

Our platform is connected with various game providers including Pragmatic Play, JILI, and Spribe. These third-party services have their own privacy policies, for which 09brt is not responsible.

When using game services, you are advised to review the relevant provider's privacy policy. We only share information related to game results and betting statistics.

11 Policy Changes

09brt reserves the right to update this privacy policy at any time. In the event of significant changes:

• The date of the change will be updated at the top of this page.
• For significant changes, a notification will be sent to the registered email address.
• Continued use of the platform after any changes will be considered as acceptance of the new policy.

It is therefore advised to review this page on a regular basis.

12 Contact Us

If you have any questions or requests regarding this privacy policy, or if you need assistance with any matter related to your personal information, please contact us: