09brt Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") form a legally binding agreement between the 09brt online gaming platform ("09brt", "we", "us") and users ("you", "user"). 09brt is committed to providing a safe, fair, and enjoyable online gaming environment for users in Bangladesh.

These Terms represent the entire agreement and take precedence over any prior oral or written communications relating to the platform. By using any service, game, promotion, or other feature of 09brt, you unconditionally agree to comply with these Terms.

Our privacy policy, responsible gaming policy, and other service-related guidelines are considered an integral part of these Terms.

2. Eligibility and Registration

To open an account and play games on the 09brt platform, you must meet the following eligibility requirements:

• You must be 21 years of age or older — applicable to 21+ users only.
• You must open an account of your own free will and in a sound state of mind.
• All information provided in the registration form must be truthful, accurate, and complete.
• Each person may open only one account — multiple accounts are not allowed.
• The mobile number and banking details provided at registration must belong to you personally.

09brt reserves the right to reject a registration application or suspend an existing account at any time with reasonable cause. Additional documents may be requested for identity verification at the time of registration.

3. Account Security

Maintaining the security of your 09brt account is entirely your responsibility. Please follow the account security rules below:

• Never share your username and password with anyone.
• Use a strong and unique password that is not used anywhere else.
• Always log out after using a public or shared device.
• If you notice any suspicious activity on your account, contact support immediately.
• 09brt is not liable for unauthorized access to your account.

All transactions and gaming activity carried out through your account will be considered your own, unless you notify us of a security breach in a timely manner.

4. Deposits and Withdrawals

The following terms apply to financial transactions on 09brt:

All deposits and withdrawals must be made through a payment account registered in the user's own name. Transactions through third parties are strictly prohibited. Identity verification must be completed for withdrawals. 09brt reserves the right to temporarily hold any transaction, particularly in cases of suspicious activity or security review.

The terms and fees of third-party payment providers (bKash, Nagad, Rocket, bank) may apply to transactions. 09brt is not liable for any such fees or delays.

5. Bonuses and Promotions

09brt offers various types of bonuses and promotional offers. The key terms relating to bonuses are:

• Welcome Bonus: 100% bonus on the first deposit, up to ৳15,000. The bonus amount must be wagered 20 times before withdrawal.
• A bonus may only be claimed on one account, one device, and one IP address.
• If the wagering requirement is not met within the specified time from the date the bonus is claimed, the bonus may be cancelled.
• 09brt reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• If bonus abuse or fraud is suspected, the bonus and associated winnings may be cancelled.
• Each promotion may have its own specific terms and conditions, which will be stated on the offer page.

6. Gaming Rules

All games on the 09brt platform are operated in a fair and transparent manner. Compliance with the following gaming rules is mandatory:

• Each game has its own rules and payout structure, which are displayed within the game.
• If a technical fault occurs during gameplay, 09brt will make every effort to resolve the issue; however, game results affected by a system malfunction may be voided.
• Any attempt to manipulate game software or results is strictly prohibited.
• Using automated bots or software to play games is entirely prohibited.
• In the event of any dispute over a game result, 09brt's decision is final.

Additional rules may apply to live casino games (including those from Evolution Gaming, Ezugi, and other providers), which can be found in the relevant game lobby.

7. Prohibited Activities

The following activities are entirely prohibited on the 09brt platform:

• Creating or operating multiple accounts.
• Using the platform for money laundering or any illegal activity.
• Using bots, scripts, or automation software.
• Abusing bonuses or exploiting system vulnerabilities.
• Harassing other users or engaging in inappropriate behaviour.
• Opening an account with false identity or documents.
• Conducting transactions through third parties or using another person's payment account.
• Attempting to breach the platform's security measures.

Involvement in any of the above activities may result in permanent account closure, forfeiture of all deposits and winnings, and applicable legal action.

8. Intellectual Property

All content, designs, logos, software, game graphics, text, and other elements of the 09brt platform are the intellectual property of 09brt or its respective licensors. This content does not grant users any form of licence or ownership.

Prior written consent from 09brt is required to copy, reproduce, distribute, or use any part of the platform for commercial purposes.

9. Limitation of Liability

To the maximum extent permitted by applicable law, 09brt is not liable for:

• Interruption to a gaming session due to loss of internet connection or technical faults.
• Unauthorized access to your account or theft of information due to your own negligence.
• Delays or failures by third-party payment services.
• Indirect, incidental, or consequential losses, including loss of income.
• Issues arising from errors in game software or in products of third-party game providers.

09brt's total liability shall in no case exceed your active account balance.

10. Account Suspension and Closure

09brt may suspend or permanently close an account at any time without prior notice if:

• The user breaches any part of these Terms.
• Fraud, forgery, or money laundering is suspected.
• A court, regulatory body, or law enforcement agency directs this.
• Evidence is found that false information was provided regarding the user's age or identity.

Users may also request account closure at any time through support. The opportunity to withdraw any valid balance will be provided before the account is closed, unless the account is being closed due to fraudulent activity.

11. Privacy

Protecting your personal information is very important to us. We keep your data secure using SSL encryption and the highest security standards. To learn more about how your information is collected, used, and protected, please read our Privacy Policy.

Your information may need to be disclosed in accordance with valid instructions from a regulatory body or due to legal obligations. Personal information is not sold or transferred to third parties on a commercial basis.

12. Responsible Gaming

09brt firmly believes in responsible gaming. Online gaming is purely a form of entertainment — it should not be treated as a source of income. We advise users to follow the guidelines below:

• Never place bets beyond your means.
• Set a daily or monthly budget for gaming.
• If you experience gaming problems, use our self-exclusion feature.
• Do not play games while under the influence of alcohol or in an emotionally unstable state.

To learn more about responsible gaming, visit our Responsible Gaming page. If you need help, contact our 24/7 live chat support.

13. Changes and Amendments

09brt reserves the right to change, update, or amend these terms and conditions at any time. In the case of significant changes, we will notify users via email or a notice on the platform.

Continuing to use the platform after a change has been made will be taken as your automatic acceptance of the revised terms. It is therefore your responsibility to check the latest version of the terms before each session.

14. Contact and Complaints

If you have any questions, complaints, or disputes regarding these terms, please contact us. We are always ready to help:

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7.

After receiving a complaint, we will review it as quickly as possible and work toward a resolution. Additional information or documents may be requested in the case of complex disputes.

These terms are drafted in Bengali and will be interpreted in accordance with the applicable laws of Bangladesh. The jurisdiction of the courts of Bangladesh applies to any disputes.